Our Work in Just 3 Steps
One of the most important things in the technology field is having a plan. We’ve got ours!
Diagnosis
Repair
Tune-Up
REMOTE CONNECTION
THE INTERNET CAN CONNECT US!If you’re having issues with a particular program or function of your computer, we can help without you ever leaving your desk. As long as your computer can power on and access the internet, we can assist you with remote connection support. By utilizing our safe and secure remote connection client, we are able to take control of your computer and help with any software needs there may be as if we were sitting in front of it with you.
Each remote support session costs on $84.99 and gives you up to an hour of service. We can help with all sorts of software issues and, if necessary, we can even provide help and walkthroughs over the phone without even getting connected.
Keep in mind, all of our annual service plans come with prepaid remote sessions and if you have our Unlimited Remote Support Plan you’ll never have to pay for remote assistance!
SHOP SERVICES
BRING IT TO US!With pricing like ours, we keep the competitors at bay. All shop repairs start with a diagnostic fee of $54.99 at drop-off. Once we diagnose the cause of your issues, we inform you of the repair process and, with your approval, start working to correct any problems immediately. Basic repair services only cost an additional $74.99 after diagnosis. For Gaming PCs we charge $129.99 to start service.
If you’re a Shop Service Plan holder, all shop labor charges are waived! You pay nothing for our quick and reliable work! The only thing you have to worry about is the replacement part, if necessary.
ON-SITE SERVICES
WE CAN COME TO YOU!On-Site repairs start with a travel fee based on your location and a minimum of 1 hour of labor. After the first hour of attendance, time is calculated by 30-minute intervals.
Do you have a Travel Service Plan? If you do, you won’t pay any travel fees! Don’t forget, your plan also comes with a few prepaid Remote Support Sessions and our award-winning AntiVirus Software.